Tag: word 2008

A Disappearing Word Scroll Bar

Mac Word 2008

So a customer called this afternoon with the strangest of problems: the scroll bar in her copy of Word 2008 for the Mac had disappeared.

It seemed a tad strange so I used logmein to remote navigate into the computer and this is what she was seeing:

Word 2008 without a Scroll Bar
Word 2008 without a Scroll Bar

As you can see there was no scroll bar.

This is what she was expecting to see:

Word 2008 with a Scroll Bar

As I’ve never seen this before I had to take a look about, but I figured it was probably a view setting that had killed the scroll bar. And true to my expectations it was.

Microsoft Word 2008 View Menu
Microsoft Word 2008 View Menu

So if you experience this problem you can correct it by going to the view menu (as seen above) and navigate to the “Full Screen” option, and make sure it is un-ticked.

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