Tag: network

What does it look like?

Every once in a while I get a call like this morning from an old customer, who I no longer have remote access to, running an old version of OS X (10.4 in this instance) and they want me to guide them through a network problem they have (in this instance another computer had hijacked the manual IP used by their Mac) and I struggle to remember what the network settings panel for their version of the OS looks like.

After a quick google I was able to find this very useful website called: www.simplehelp.net which had pictures of what I needed. Though it wasn’t too clear how to navigate them at first (click on the highlighted part of the image) it did provide me with what I needed. So if your offering support I thought I’d post their screenshots for the following OSes:

- Mac OS 10.5

Mac OS 10.4

Unfortunately they don’t have any older examples, or the newer 10.6 (but I’m running that so I don’t need it)

For windows fans (or those poor souls who have to support it :-/) they also have the TCP/IP Settings for the following OSes:

Windows 7

Windows Vista

Windows XP

Windows ME

Windows 2000

So hopefully I won’t need to rely on either my memory or google to get me there again, I can just come here! Phew.

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